Frequently Asked Questions
- How can I put transport equipment up for Auction?
- How can I place a bid on a lot?
- What are the charges to put Lots up for Auction?
- What are the bid charges at the Auction?
- How do I need to pay?
- How does the collection of a Lot works?
- What is a static bid or an automatic bid?
- Is it possible to register with a free e-mail account?
- My account has been blocked what do I have to do?
- When can I log in after register on the website?
- How can I contact World Truck Auctions?
1. How can I put transport equipment up for Auction?
You can put lots up for Auction after you have signed up through the website.
You need to register first.
2. How can I place a bid on a lot?
You can place a bid on a lot after you have signed up through the website (www.WorldTruckAuctions.com). You need to register first.
3. What are the charges to put Lots up for Auction?
It is free of charge to put a Lot up for Auction when you do it, as transport company by yourself. When you prefer World Truck Auctions put your Lots up for Auction, please use the contact link on the website or sent an e-mail with your requests to: info@worldtruckauctions.com
4. What are the bid charges at the Auction?
You place a bid on a lot it is excluding charges. The charge for a bid is 10% of your bid, with a maximum amount of € 800,00. The amounts are all excluding VAT. Before you confirm your bid a detailed pop-up will display the specified cost.
5. How do I need to pay?
After the Auction has closed and the lot is assigned to you, you will receive the invoice by e-mail.
Pick up Details are listed in this e-mail.
Your payment is expected within 48 hours after the Auction has ended.
Belonging to: Stichting derdengelden World Truck Auctions
Please specify the following: your invoice and customer number
IBAN: NL66 FNOM 0772 5644 73
BIC/SWIFT: FNOMNL22
This secure bank account is used for two reasons:
- To assure you that you don't pay the seller for equipment before receiving it and finalizing the transaction; and
- To assure sellers that they will receive full payment upon your receipt and acceptance of the equipment.
6. How does the collection of a Lot works?
Once your bid is accepted, you will receive an invoice to your specified e-mail address. The invoice contains the pickup location and collection date. When you went to the pickup location, please show the invoice and your ID at the pick-up location. After verification of your payment, you will be guided to your lot. All lot information is stated as completely as possible, nevertheless no rights can be derived from this. Listed availability dates are approximate.
7. What is a static bid or an automatic bid?
Static bid:
With a static bid, you as purchaser issues a bid in the form of a fixed amount per lot. A static bid is the next acceptable bid for a lot. You will follow the lot by yourself. You will receive an e-mail when you are outbid by a third party.
Automatic bid:
With an automatic bid, the potential purchaser specifies the maximum price he is willing to pay for the lot. The auction system then ensures that following an overbid by a third party, the minimum possible next higher bid is then immediately issued in the name of the user, as long as the maximum specified by the (potential) purchaser has not been reached. An automatic bid may only be deactivated by the (potential) purchaser in the interim, by the placing of a static bid which at that moment is the highest bid. You will receive an e-mail when you are outbid by a third party.
8. Is it possible to register with a free e-mail account?
It is not possible to register with a free e-mail account like Hotmail, Gmail or Yahoo for example. You have to register by an e-mail address that you received from your provider. (Internet service provider) or your company.
9. My account has been blocked what do I have to do?
In some case, it can occur that an account has been blocked.
If your account is blocked, please contact World Truck Auctions. The best way to reach World Truck Auctions is by sending an e-mail to: info@worldtruckauctions.com quoting: “Account blocked”, or use the contact button on the homepage. You will receive a reply as soon as possible.
10. When can I log in after register on the website?
Once you have registered on the website and your account details are checked, you will receive further information about your account by e-mail.
If you should not receive the e-mail, please check your "spam" folder. It is also possible that you have entered an incorrect e-mail address.
11. How can I contact World Truck Auctions?
For questions and / or comments please use the contact link on the homepage.
You will receive a message from World Truck Auctions as soon as possible.
